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Something broke?Scan the doorWe'll take it from there

The tenant troubleshooter turns a QR code on your door into a short guided chat. It helps with simple fixes and, when a pro is needed, sends your property manager a clear maintenance request.

Coming soon. Ask your property manager whether your building uses Yosubi.

Illustrated tenant scanning a QR code on her apartment door

From the door to a fix, in six steps

  1. A tenant with a backpack takes out her phone at her apartment door
    1

    Pull out your phone

    Notice something wrong at home? Start at your front door.

  2. The tenant scans the QR code on her door with her phone
    2

    Scan the door QR

    The code on your door opens Yosubi for your unit.

  3. Yosubi chat on a phone asking what the problem is; the tenant says the hall light will not turn on
    3

    Yosubi opens

    A short chat asks what is wrong and for a photo.

  4. A phone shows the project scope for a hallway light fix with a Send button
    4

    Problem scoped

    Your answers become a clear maintenance request.

  5. A property manager at her desk sees a new scope received on her laptop
    5

    Manager receives the scope

    Your property manager gets the details, ready to triage and dispatch.

  6. An electrician with a multimeter at the door gives a thumbs up with the tenant
    6

    The right pro arrives

    The vendor shows up knowing the job. Here, an electrician.

Every chat ends in one of three places

  • Fix it yourself

    Simple, safe fixes with step-by-step help, like resetting a breaker.

  • Call in a pro

    Your property manager gets a maintenance request with photos and details.

  • Emergency first

    Gas smell, sparks or flooding always come first: get safe and call for help.

Want this for your building?

Property managers can start free with Yosubi today.

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